How Can We Help You?
Welcome to the City Car Help Center. Here you’ll find answers to common questions about our products, services, orders, and support.
🔧 Services & Booking
Q: How can I book a service (PPF, Ceramic, Tinting)?
You can book a service by contacting us via phone, WhatsApp, or visiting our shop in Faisalabad.
Q: Do I need an appointment?
Appointments are recommended for faster service, but walk-ins are also welcome.
🛍️ Products & Orders
Q: What types of car parts do you offer?
We provide engine parts, brake systems, filters, oils, and a wide range of car accessories.
Q: Are your products genuine?
Yes, we deal in high-quality and genuine car parts from trusted suppliers.
🚚 Delivery & Shipping
Q: Do you deliver across Pakistan?
Yes, we offer nationwide delivery.
Q: How long does delivery take?
Delivery usually takes 2–5 working days, depending on your location.
💰 Payments
Q: What payment methods do you accept?
We accept cash, bank transfer, and other available payment options.
🔄 Returns & Refunds
Q: Can I return a product?
Yes, returns are accepted within 7 days if the product is unused and in original condition.
Q: Are services refundable?
No, completed services (PPF, coating, etc.) are non-refundable, but we ensure quality support.
🛡️ Warranty & Support
Q: Do you offer warranty?
Warranty depends on the product or service type. Please ask our team for details.
Q: What if I receive a damaged product?
Contact us within 48 hours with proof, and we’ll resolve the issue.